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Customer Service Rep

Reservations Specialist – Guest Experience & Upsell

Job in Cape Town, 7100, South Africa
Listing for: Newmark Hotels
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A prominent hotel chain seeks a skilled Reservationist in Cape Town. This role involves managing reservations through multiple platforms, providing exceptional customer service, and ensuring organized records of all guest interactions. Candidates should be proficient in the Opera PMS and possess strong communication and multitasking abilities. This position offers a dynamic work environment focused on hotel service excellence.
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