Call Center Agents/Data Capturer
Job in
Cape Town, 7100, South Africa
Listed on 2026-01-23
Listing for:
Indu Holdings
Full Time
position Listed on 2026-01-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Customer Success Mgr./ CSM, Inside Sales, Sales Development Rep/SDR
Job Description & How to Apply Below
Job Description
Duties & Responsibilities
• Call and follow up with leads generated through inbound and outbound sources (website, ads, campaigns, referrals, etc.).
• Understand customer needs and provide suitable information on products or services.
• Qualify leads and update CRM with accurate customer details and call outcomes.
• Persuade and guide prospects towards conversions (sales, appointments, or sign-ups).
• Maintain daily/weekly lead call targets, conversion ratios, and follow-up schedules.
• Handle sales queries, objections, and escalate complex cases to Management.
• Ensure compliance with company policies and always maintain professionalism.
• Work closely with Management / Team Leader to provide feedback on lead quality and campaign performance.
Requirementscv
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