Dutch Speaking Customer Service Agent
Listed on 2026-01-23
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you fluent in Dutch and driven by a passion for exceptional customer service? Do you excel in fast-paced environments where clear communication, empathy, and problem-solving are essential? If so, this could be the perfect opportunity for you.
We’re looking for committed Dutch-speaking agent
s to deliver high-quality support to our clients. You’ll join a collaborative, high-performing team and represent some of the world’s most well-known brands, with ongoing opportunities for growth and development.
This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
--------------
POSITION RESPONSIBILITIES
Key Responsibilities:
.
.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
18 years of age.
Matric Certificate.
Fluency in Dutch (spoken and written) is required.
Proficiency in English to communicate effectively within the team.
Previous experience in customer service, call centers
, or a related field is preferred but not required.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic computer literacy and familiarity with CRM systems is a plus.
A customer-focused mindset with a problem-solving attitude.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
:
Earn paid time off to rest, recharge, or attend to personal matters.
:
We prioritize internal promotions and offer clear pathways for advancement across departments.
:
Gain valuable skills and knowledge while earning a…
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: