FITs/Groups/Series Tour Consultant x ; Intermediate
Listed on 2026-01-23
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Title
FITs/Groups/Series Tour Consultant x 2 (Intermediate)
LocationCBD, Cape Town – Hybrid
Employment TypeFull Time
Posted11 months ago
SalaryR28k-R33k Negotiable on experience (Provident Fund + 13th/14th Cheque based on Performance)
Job DescriptionTours and Safaris – Leaders in Southern Africa, looking for a friendly, energetic and driven individual to complement our vibrant office environment and to handle international inbound Tour Operator enquiries. Confident, self‑motivated and goal‑driven. If you are detail‑oriented and accurate this might be the role for you. The position is either within the USA & Australia Division or UK & Europe Division.
Opportunity to work Hybrid.
- A Minimum of 5 years inbound Tour Consulting experience – FITS/Groups OR Series
- Costings:
Know of all the components that make up a tour and which need to be included into a costing. - Must have knowledge on Kruger National Park (Lodges etc.)
- Experience with working with overseas Tour operators – UK/EU/USA and Or Australia.
- In depth product and destination knowledge of Southern Africa.
- Experience with designing itineraries for ADHOC tailormade enquiries.
- Experience with creating & quoting packages for agent websites.
- Attention to detail/figure orientated. MS Office Skills.
- Specialist advice on destination to agents.
- Apply strong sales techniques to convert potential business. Negotiation Skills.
- Processing of converted quotes to bookings, start to end.
- Ability to professionally, communicate via e‑mail as well as telephonically.
- A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal.
- Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price.
- Must be able to multitask between current & new quotes.
- Extend excellent customer service.
and Matric certificate to and/or .
Connect to our Linked In page.
Contact InformationSATSA
Ground Floor, Rosebank Terrace North
23 Sturdee Avenue, Rosebank
Johannesburg, Gauteng 2196
South Africa
Phone:
Email:
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