Freight Forwarder Job Cape Town area,South Africa,Customer Service/HelpDesk

Overview

A leading logistics company in Cape Town is urgently seeking the expertise of an experienced Freight Forwarder to join their team.

The successful incumbent for this position will be responsible for:

Manage full delivery of service to the client including service delivery of internal services.

Client relationship management.

Provide the one-point contact with the client.

Build and maintain client relationships.

Determine client satisfaction.

Liaising with hauliers, shipping lines and other departments within the organization.

Good time management skills are essential elements for this position.

Analytical and broad spectrum thinking.

Disposition to pay meticulous attention to detail.

Customer focused and customer service experience.

Good understanding of company processes and procedures.

Ability to work well within a team environment.

Willingness to participate in company activities.

Monitoring and assisting with meeting metrics of the department.

Good understanding of vendors/recons, as well as invoicing and financial aspects

Key requirements:

Relevant Bachelors/Diploma in Supply Chain or equivalent

Minimum 5 years’ experience in Ocean Freight clearing and forwarding industry

MS Suite proficient

You are welcome to contact Rebecca or Nehelene on

Please note that correspondence will only be conducted with shortlisted candidates for this position. Should you not hear from us within 3 days, please consider your application unsuccessful.

Full Time

Company Social

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