Multi-Channel Customer Care Specialist

A leading customer service company in Cape Town is seeking a Customer Care Consultant to deliver high-quality service through various channels. The role requires managing inbound and outbound communications, resolving inquiries, and ensuring compliance with company standards. Candidates should have previous customer service experience, strong verbal and written communication skills, and the ability to handle challenging conversations. Knowledge of tools like Hubspot or Aircall is a plus.

This is an excellent opportunity to grow in a target-driven environment.
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