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FITs​/Groups​/Series - Tour Consultant - Tours and Safaris

Job in Cape Town, 7100, South Africa
Listing for: SATSA
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
  • Sales
    Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below

FITs/Groups/Series Tour Consultant (x 2, Intermediate)

Location:

CBD, Cape Town – Hybrid

Salary: R28k–R33k Negotiable on experience. Provident Fund + 13th/14th Cheque based on Performance.

Job Type: Full Time

Posted: 1 year ago

Tours and Safaris – Leaders in Southern Africa, looking for a friendly, energetic and driven individual to complement our vibrant office environment and to handle international inbound Tour Operator enquiries. Confident, self‑motivated and goal‑driven. If you are detail‑oriented and accurate this might be the role for you. The position is either within the USA & Australia Division or UK & Europe Division.

Opportunity to work Hybrid.

Criteria
  • A minimum of 5 years inbound Tour Consulting experience – FITS/Groups OR Series.
  • Experience working with overseas tour operators – UK/EU/USA and/or Australia.
  • In-depth product and destination knowledge of Southern Africa.
  • Experience designing itineraries for ad‑hoc tailored enquiries.
  • Experience creating "quoting packages for agent websites.
  • Attention to detail/figure oriented. MS Office skills.
  • Specialist advice on destination to agents.
  • Apply strong sales techniques to convert potential business. Negotiation skills.
  • Processing of converted quotes to bookings, start to end.
  • Ability to professionally communicate via e‑mail as well as telephonically.
  • A team player – able to receive direction from colleagues when needed to achieve a mutual goal.
  • Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price.
  • Must be able to multitask between current & new quotes.
  • Extend excellent customer service.

and matric certificate to and/or .

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