Customer Experience Analyst — FinTech
Job in
Cape Town, 7100, South Africa
Listed on 2026-01-22
Listing for:
Black Pen Recruitment
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A fintech pioneer is seeking a Customer Experience Analyst to manage customer queries in South Africa. This role involves resolving complaints, supporting customer onboarding, and enhancing customer retention. Ideal candidates should hold a
B.A/BSc and have two years of relevant experience, with strong communication and interpersonal skills. You will play a crucial part in ensuring customer satisfaction and contribute to the company's mission of simplifying payments. Join this dynamic team and make an impact in the fintech landscape.
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