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Multichannel Customer Experience Advisor

Job in Cape Town, 7100, South Africa
Listing for: Digicall Group
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A customer service solutions company in Cape Town seeks a Customer Service Advisor responsible for resolving queries across channels. The ideal candidate will have a minimum of 1-2 years' experience in customer service, preferably in a contact center. Required skills include proficiency in Microsoft Office and exceptional communication abilities. The role includes managing customer interactions and ensuring high satisfaction levels.

The position offers various benefits, including medical insurance and support programs.
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