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Customer Service Rep

Guest Experience Specialist

Job in Cape Town, 7100, South Africa
Listing for: Newmark Hotels
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A leading hospitality group is seeking a fixed term Guest Relations Officer in Cape Town. The ideal candidate will provide an exceptional guest experience, maintaining high service standards. Responsibilities include assisting guests, handling inquiries, and supporting Front Office operations. A minimum of 1-2 years in a related role and proficiency in property management systems are required. This role demands strong communication skills and a customer-centric approach.

Join us to enhance guest satisfaction and uphold our service excellence.
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