More jobs:
IT Helpdesk & Customer Support Advisor; Shift
Job in
Cape Town, 7100, South Africa
Listed on 2026-01-10
Listing for:
Ekco Group
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading cloud solution provider is seeking a customer service advisor in Cape Town to assist students with technical issues during online exams. The ideal candidate should be friendly, have strong multitasking abilities, and a desire to learn. Responsibilities include answering calls and chats, logging tickets, and providing technical support. No advanced IT knowledge is necessary, but customer service experience is preferred along with familiarity with the JIRA ticketing system.
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