Designer & Multimedia Specialist

DESIGNER & MULTIMEDIA SPECIALIST

Cape Town, South Africa | Posted on 11/21/2025

Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in-store credit in the form of the Woolworths Store Card and offering value-added services including credit cards, personal loans and short-term insurance as well as life insurance linked to other products.

MAIN PURPOSE

The Employee Value Proposition (EVP) Designer & Multimedia Specialist is responsible for activating our WFS EVP, known as “Our People Promise,” through compelling design and multimedia content across various platforms and channels. This includes detailed project management, collaboration with the People & Culture team, Marketing team, and input from key stakeholders.

The role involves designing, producing, and managing engaging multimedia content—videos, audio, graphics, animations, photography, podcasts, and interactive elements—for websites, social media, presentations, and internal communication campaigns. It combines creativity, technical expertise, and strategic thinking to communicate WFS messages effectively.

Strategic
Support

• Support the delivery of Our People Promise through culture transformation initiatives.
• Use design and multimedia expertise to help the business achieve its strategic goals in a visually appealing and impactful way.

KEY RESPONSIBILITIES

• Design and produce multimedia assets (videos, graphics, animations, audio).
• Develop storyboards and visual concepts for projects.

• Create visual assets for digital and print (social media posts, infographics, presentations).
• Ensure brand consistency across all designs.

• Edit and enhance multimedia content using industry-standard software.
• Convert and optimize files for different platforms and formats.
• Work closely with marketing, communications, and web development teams.
• Consult with stakeholders to understand project requirements.

• Plan, coordinate, and execute live, virtual, and hybrid events from conception to completion.
• Manage AV setup, staging, lighting, and technical requirements.
• Oversee load-in, event execution, and strike (breakdown).
• Ensure compliance with safety regulations and industry standards.
• Stay updated on emerging multimedia technologies and trends.
• Incorporate best practices for accessibility and SEO in multimedia content.

• Manage multiple projects, ensuring timely delivery and quality standards.
• Maintain archives of multimedia assets for future use.

KEY COMPETENCIES

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro, InDesign).
• Knowledge of video editing, animation, and audio production.
• Strong conceptual and visual storytelling skills.
• Ability to troubleshoot multimedia equipment and software issues.

PERSONAL ATTRIBUTES

• Creative thinker with attention to detail.
• Strong communication and collaboration skills.
• Ability to work under pressure and meet deadlines.

MINIMUM QUALIFICATIONS

• Degree or Diploma in Multimedia Design, Graphic Design, Communications, or related field.
• Adobe Certified Expert (ACE) or similar credentials is advantageous.

EXPERIENCE REQUIRED

• 5+ years in multimedia production or a similar role.

ADDITIONAL REQUIREMENTS

Videography and Photography:

• Ability to shoot and edit high-quality video and photo content for campaigns and events.
• Knowledge of lighting, composition, and camera operation.

Podcast Production:

• Technical setup (microphones, mixers, acoustics).

Upload or add link on your CV to your portfolio of evidence for the following:

• Motion graphics
• Previous Campaigns
• Instagram/ You Tube

Woolworths Financial Services is a proud South African brand, which is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.