Compliance Officer at PnP

Overview

The Compliance Officer ensures adherence to all operational and regulatory policies within the Pick n Pay Clothing Division, embedding a culture of integrity and accountability through compliance monitoring and training. This role serves as the central point for regulatory interpretation and compliance implementation across the retail network.

• National Diploma or Bachelor s Degree in Risk Management, Auditing, or Law (preferred).
• Minimum 3 years  experience in compliance, audit, or operational control (retail experience advantageous).
• Working knowledge of South African compliance legislation (BCEA, LRA, OHS, Consumer Protection Act).
• Strong analytical and reporting skills.
• Experience using digital compliance tracking tools or audit systems advantageous.
• Certification with the Compliance Institute (or progress toward it) advantageous but not required.

• Strategic Leadership
• Risk Governance
• Policy Enforcement
• Stakeholder Management
• Business Continuity

• Policy Development & Management Design, maintain, and update compliance policies and procedures aligned with legislative requirements. Ensure all documentation meets South African regulatory standards (POPIA, CPA, FICA). Coordinate policy rollouts and implementation across all PnP Clothing store locations.
• Compliance Monitoring Manage the CSA (Compliance Self-Audit) framework and oversight process. Identify, analyze, and escalate non-compliance trends across store operations. Conduct targeted compliance reviews based on risk assessment outcomes.
• Training & Awareness Develop and deliver comprehensive compliance training for store and regional managers. Create engaging training materials that promote understanding of ethical conduct. Monitor training effectiveness and update content based on regulatory changes.
• Investigations & Reporting Lead internal investigations into policy breaches with documented methodology. Produce detailed reports summarizing trends and outcomes of compliance audits. Maintain investigation records in accordance with POPIA requirements.
• Regulatory Intelligence Monitor updates to legislation affecting retail operations and supply chain. Advise leadership on required policy and process adjustments. Represent the division in compliance-related discussions with regulatory bodies.

Closing date - 06 February 2026