Product Feature Manager

Overview

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At Digi Outsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Digi Outsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

Working closely with the Retention Marketing Manager, the Product Feature Manager is responsible for evolving key product features across the Casino verticals to ensure that the features meet their strategic objectives; closely managed with a carefully considered roadmap of future iterations of the product feature. The successful candidate will also be responsible for ensuring that all campaigns associated to the product features are executed effectively through ensuring that the campaigns are commercially appropriate, have regional relevance, and are innovative and creative.

As part of your role, your responsibilities will include:

• Responsible for the management of key product features (e.g., Tournaments, Games, Loyalty, Bonus Wheel, etc.), providing feedback, coaching, training and development to the team in order to optimise performance of all team members and support departments.
• Empower the team with ownership of their respective areas of responsibility, while ensuring the team works cohesively.
• Work closely with the Retention Marketing Manager & other key stakeholders in improving and developing and evolving the product features based on data to meet strategic objectives.
• Continually seek out opportunities and implement tactics to maximise revenue and minimise churn within product feature offering.
• Work closely with the 3rd party product team in prioritizing game provider integrations
• Monitor changes ensuring a solid and commercial understanding of return on investment on all product features & be able to present findings in different forums.
• Ensuring reporting templates are created and monitored that help provide clear evaluation of all product features and display their impact on the business.
• Work in close collaboration with the Usability Team on the Project Management of new product features & prioritise feature work based on ROI or customer/business needs
• Ensure that User Experience is factored into account on all Product Features. Digioutsource - General Business
• Carry out competitor research and analysis to ensure that our product remains relevant and competitive.
• Keep abreast on the organisation's developing products and/or services.
• Work closely with all key stakeholders across the organisation to help maximise output and effectiveness.
• Understand brand and product proposition through all communication channels.
• Ensure the most effective use of resources and monitor productivity levels of all teams within the department.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving…