Account Executive

Location:

Shoprite

X (Brackenfell)

Overview

The Account Executive ensures prompt and accurate communication within the Studio and maintains day-to-day contact with clients. The AE oversees effective business administration and demonstrates proactivity, initiative, and interest in building healthy working relationships.

Client responsibility

• Develop and maintain strong relationships with the client through excellent work quality and professional conduct.
• Continue to invest in growing knowledge of your clients’ business and industries in which they operate, actively tracking information that will be of value to your teams and clients.
• Schedule and arrange client meetings with all relevant parties, including the management of related logistics.
• Ensure that the full team, including yourself, are well prepared for client meetings.
• Support your Account Director (AD) and Account Manager (AM) by drafting effective, single-minded and timely job briefs, reverts and supply jobs.
• Assist your AD and AM with various administrative tasks.
• Sourcing of images from various departments/resources.
• Following up on feedback on jobs and ensuring deadlines are met.
• Updating status documents for various clients.
• Liaise with internal colleagues as well as other departments in order to execute the job in a seamless manner.
• Act as a supporting point of contact for clients in the absence of other team members.
• Entrench yourself within the various platforms and teams to understand the business and look at ways to improve processes.