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Senior Credit Controller ( FMCG

Job in Cape Town, 7100, South Africa
Listing for: Service Solutions
Full Time position
Listed on 2026-01-23
Job specializations:
  • Business
    Accounts Receivable/ Collections, Business Development
Job Description & How to Apply Below
Key Responsibilities
  • Experience working with Spar, Shoprite and Pick n Pay as well as independent customers.
  • Maintain debtor’s book to ensure that the debt status is accurate and latest.
  • Maintain a professional work relationship with our customers.
  • Ensure that invoices and statements are sent as per client contract requirements.
  • Confirm with clients that they are in possession of all the relevant documentation.
  • Solve outstanding debtor’s queries without delay.
  • Monitor slow moving accounts to escalate to management so appropriate action can be taken.
  • Follow up on outstanding debtors according to the agreed credit terms.
  • Accurate updates on all accounts are to be provided to the Manager once a week, or as required.
  • Ensure that Housekeeping is done on a weekly basis and that all payments received are allocated to the correct invoices/customer.
  • Assist the Manager on ad-hoc tasks as per deadlines and work scope given by Manager.
  • Process claims timeously and accurately, ensuring that backlog is not older than 2 weeks.
  • Ensure that claims are managed across all accounts and liaise with Credit controllers on Invalid claims for paybacks to be driven with customers.
  • Work in the framework of customer specifications ensuring that claims are managed in accordance with portal requirements. (Spar and Shoprite)
  • Provide constructive feedback at meetings when required.
  • Add value to the team to achieve company objectives.
  • Job Requirements
  • Attention to detail and ensuring accuracy is a MUST.
  • Computer literate:
    Excel is very important (MS Office, Excel)
  • Analytical and numerical skills.
  • Excellent communication and people skills (written and spoken)
  • Experience in working with targets and strictly tight deadline driven.
  • Self-motivated and output driven.
  • Ability to be polite and compassionate without lacking confidence. Be able to cope under pressure.
  • Planning, coordinating and prioritizing.
  • A minimum of 5 years’ FMCG experience in Credit Control is advantageous.
  • SAP experience is advantageous.
  • Use tools and software available in the most effective way to complete day-to-day activities.
  • Proactive attitude.
  • Email cv to
    Position Requirements
    10+ Years work experience
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