Business Advisor; RPO

About the job Business Advisor (Recruitment RPO)

Location: Cape Town

Engagement Type: Contract / Consultancy

About the Role

We are seeking a seasoned and strategic Business Advisor with proven expertise in Recruitment Process Outsourcing (RPO) to support our organisation in conceptualising, structuring, and launching an RPO service offering. This is a pivotal consulting engagement, ideal for a results-oriented individual who brings deep industry knowledge and a successful track record of setting up RPO solutions for recruitment businesses or internal talent functions.

The successful candidate will serve as a strategic consultant
, advising on best practices, operational frameworks, technology enablement, pricing models, and service delivery structures aligned with RPO industry standards.

Key Requirements

• Minimum 5+ years of experience in RPO strategy, implementation, or consultancy within the recruitment or talent acquisition industry.
• Demonstrated experience advising or setting up RPO models for recruitment firms or corporate talent functions.
• Deep understanding of RPO commercial structures, delivery models (on-site, offshore, hybrid), and client lifecycle management.
• Proficiency in talent technologies, recruitment automation, and digital sourcing strategies.
• Strong analytical, commercial, and presentation skills with an ability to engage with executive-level stakeholders.

Key Responsibilities

• Provide expert advisory on the end-to-end setup of a Recruitment Process Outsourcing (RPO) model tailored to our business goals.
• Define the scope, value proposition, and service tiers for RPO offerings.
• Benchmark industry practices and design RPO solutions that are scalable, competitive, and aligned with client expectations

Operational Framework & Implementation Support

• Design workflow processes, governance structures, and performance management systems for the RPO function.
• Recommend suitable recruitment technologies, ATS platforms, and automation tools to support seamless RPO delivery.
• Outline service level agreements (SLAs), KPIs, and operational standards.

Business & Commercial Advisory

• Advise on pricing models, revenue structures, and profitability metrics tailored for RPO delivery.
• Guide the creation of RPO marketing collateral, pitch decks, and client onboarding frameworks.
• Support the preparation of internal capability assessments and gap analyses.

Change Management & Stakeholder Engagement

• Facilitate cross-functional collaboration to align internal stakeholders with the RPO vision.
• Provide knowledge transfer and training recommendations to upskill internal teams.
• Serve as a strategic thought partner to leadership throughout the RPO development lifecycle.