Head of Product

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.

More about this Ozow fantastic position

Ozow is on the hunt for a visionary, boundary‑pushing Head of Product to lead the charge in shaping the future of payments in South Africa and beyond.

As a senior leader, you’ll own the product strategy, roadmap, and go-to-market execution across our evolving product lines. You’ll be the driving force behind customer‑centric innovation, working across teams to deliver solutions that delight—from startups to enterprise giants.

You’ll lead product launches, shape positioning, build adoption programs, and empower sales, marketing, and partnerships with the tools they need to win. If you’re ready to make waves in the payments space and build products that matter.

• Build, develop and lead a high performance and learning culture that focuses on building capacity to deliver more and better in the future. A multiplier who harnesses and develops others to ensure the team work productively and are developed professionally with clear career paths.
• Being part of a high-performance team, it is essential that goals are well defined, communicated with the required buy in from the team so that they deliver on commitments.

• Develop product and solution requirements, working backwards from the customer with primary focus on cross product experiences.
• Build core content and compelling assets to articulate buyer value, industry use cases, competitive differentiation, and benchmarking (customer case studies, videos, whitepapers, sales plays, presentations, how to guides, comparison tools, and more).
• Define and drive the short-, medium- and long‑term product vision for Ozow in alignment with the overall business strategy. Set a clear long‑term direction for our product suite and translate that vision into strategy, roadmap, and execution.

• Identify target market segments, segment sizing and ideal B2B customer targets, and design forward‑thinking positioning approaches for each segment.
• Monitor the results of product launches, marketing campaigns to reach target audiences effectively.
• Establish customer and sales feedback loops to synthesize feedback and consolidate feature requests, providing category/industry/workload specific requirements to engineering and driving follow‑up actions and communications.

• Lead key partnerships. Own the commercial and technical relationships with card schemes, processors, banks, and fintechs. Influence partner roadmaps and negotiate terms that strengthen our position.
• Execute and track experiments to build community and grow consumption of services, including innovative pricing/packaging approaches, special offers, promotions, and customer adoption programs.
• Work effectively across Ozow with groups such as Commercial, Client Success, Solutions Architects to achieve business goals.
• Communicate the company’s product strategy to investors, management, staff, partners, customers, etc. through multiple channels.

• Scale and harden the platform. Work with Engineering to make payments more resilient, extensible, and efficient. Design for real‑world complexity—market launches, system load, scheme changes, and edge cases.
• Optimise core flows. Redesign acquiring, authorisation, settlement, and reconciliation to reduce operational cost, improve merchant experience, and increase margin.

• 10+ years of relevant work experience in product management for B2B solutions plus at least 3 years in related fields such as product marketing, technical marketing, technical pre‑sales, consulting, training.
• Proven leadership of strong product teams.…