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Admin – Reservations Department - Luxury Game Reserve & Spa - Western Cape

Job in Cape Town, 7100, South Africa
Listing for: Hospitality Jobs Africa
Full Time position
Listed on 2026-01-23
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Summer Seasonal, Admin Assistant, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Summer Seasonal, Admin Assistant, Clerical
Job Description & How to Apply Below

Key Responsibilities

  • Provide administrative support to the Reservations team
  • Capture and update bookings accurately on the reservations system
  • Assist with reservation confirmations, amendments, and cancellations
  • Maintain accurate guest records and filing systems
  • Support OTA and direct booking administration
  • Assist with invoicing, confirmations, and basic reporting
  • Liaise with internal departments to support smooth guest arrivals
  • Ensure all administrative tasks are completed accurately and timeously
Minimum Requirements
  • Previous administrative experience within a hospitality or reservations environment
  • Basic understanding of reservations systems (training can be provided)
  • Strong computer literacy (email, spreadsheets, booking systems)
  • Excellent organisational and communication skills
  • High attention to detail and accuracy
  • Ability to work well under pressure in a fast-paced environment
  • Professional, reliable, and service-oriented attitude
  • Between 3 - 5 Years
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