ERP Programme Administrator

The Project Administrator serves as the operational heartbeat of the ERP Transformation Programme. This is a high-impact role designed for a proactive, resilient, and highly organized professional who thrives in "organized chaos."

As the Project Lead and core team’s primary support, you will navigate a fast-paced, multi-year roadmap, ensuring that administrative hurdles are cleared before they impact the team. You are not just a coordinator; you are a gatekeeper and a facilitator who ensures the project infrastructure runs seamlessly across various work streams, global locations, and third-party vendors.

KEY RESPONSIBILITIES

Strategic Coordination & Calendar Management

• Gatekeeping:
  Manage the Project Lead’s complex calendar, prioritizing high-value meetings and resolving scheduling conflicts across multiple diaries..

• Governance Support:
  Organize and facilitate Steering Committee meetings, DDF forums, IET forums and various other PMO sessions, including preparing packs and tracking action items

• Logistics:
  Manage all domestic and international travel, visas, and accommodation for the core project team.

Programme Operations & Documentation

• Documentation Control:
  Maintain the centralized project repository (Google drive, Jira etc.), ensuring version control for critical programme documentation..

• Meeting Lifecycle:
  Beyond just "setting up" meetings, you will capture high-quality minutes, distill key decisions, and rigorously follow up on action items to ensure nothing falls through the cracks.

• Onboarding:
  Manage the end-to-end onboarding process for new consultants and internal staff (system access, hardware, and project inductions).

Financial & Resource Support

• Expense & Invoice Tracking:
  Assist the ERP Financial Manager in tracking project spend, managing vendor invoices, and reconciling expenses against the project budget.

• Resource Tracking:
  Maintain the project's master resource plan and seating charts for the programme office space..

Culture & Communication

• Team Cohesion:
  Plan and execute team-building events and "go-live" celebrations to maintain morale during high-pressure phases.

• Drafting Communications:
  Prepare draft announcements, slide decks, and status reports for various stakeholders in close collaboration with the Change Management and Communications teams.