Admin Assistant; Retail​/e-Commerce​/Cycling

About the job Admin Assistant (Retail/e-Commerce/Cycling)

Our client is a dynamic sports apparel brand based in Cape Town, that designs and manufactures premium cycling and running kit, both custom and retail. They have ambitious plans to grow our business and are looking for an enthusiastic production manager to join their dynamic team. Being a small dynamic team the incumbent will be expected to assume a high degree of autonomy to interact directly with all facets of the business including Branding, Marketing, Sales, Customers, Product Development, Design, Production, Accounts, as well as the company Directors.

Job Type: Onsite|Full Time

Location: Cape Town

Reporting predominantly to the Operations Managers + Sales and Marketing Manager, this role will assist in a variety of tasks in order to reduce the administrative burden of the management team.

• At least 3 years proven experience in organizational administration
• Some knowledge or experience in apparel or manufacturing would be beneficial
• Excellent communication skills, written and verbal in English
• Highly digitally literate with ability to work effectively on a variety of media and software programmes, notably:
• Proficient in Microsoft suite (outlook, excel, word, etc) and Google Suite (sheets, docs, slides, etc).
• Knowledge of Zoho Book and Zoho Inventory management
• Proactive, enthusiastic, challenge driven and result oriented
• High level of attention to detail
• Own transport a plus

• Receive, greet and direct all incoming telephone calls
• Receive, welcome and direct customers & suppliers

• Prepare and issue job sheets to the design and production team
• Process of all intercompany and purchase orders transactions for retail division
• Manage all finished goods inventory, on the systems and on the shelf
• Regularly take stock, update records, monitor and replenish accordingly
• E-commerce inventory management
• Ordering and processing purchase orders for material procurement
• Pick, pack & ship all finished goods via courier to customers, warehouses, shops & retailers
• General day-to-day running of the retail factory showroom facility including presentation and fulfillment
• Deal with all customer enquiries, returns and complaints including managing of the associated whatsapp line
• Generate sales orders on software (Zoho)
• Assist with filing as required

• Transcribe production stats onto tracking software (Smartsheet)