Debtors Clerk

Responsibilities

• Ensure timely and accurate recording of all invoices, debit, and credit notes.
• Monitor accounts to ensure that payments are received timely and are up to date.
• Administer debtors / debt collection follow up on outstanding accounts.
• Collect overdue monies and timely flag overdue accounts to relevant staff and management.
• Daily, weekly, and monthly reporting including age analysis, reconciliations, processing.
• Accurate and constant follow up with customers regarding outstanding payments.
• Deal with queries from clients and reconcile customer accounts where necessary.
• Filing and ensuring all documentation sequence is controlled.
• Opening new accounts.
• Daily and monthly reporting to management.

• Excellent verbal and written communication in English and Afrikaans.
• Good time management skills, with ability to manage self and prioritise tasks.
• Ability to handle and deal with conflict situations.
• Matric or equivalent qualifications.
• Tertiary qualification (desirable but not essential).
• Good working knowledge of MS Office and IT packages.
• Impeccable business acumen in both written and verbal communication.
• 3-5 years experience in a similar role (Client Service / Debt Collection).
• Previous debt collection experience and techniques advantageous.
• Excellent negotiation and communication skills.