Debtors Clerk

We are recruiting on behalf of our client for a Debtors Clerk, based in Montague Gardens, Cape Town. The Debtors Clerk is responsible for managing all aspects of accounts receivable. The role ensures the accurate capturing of invoices, timely collection of outstanding debts, reconciliation of debtor accounts, and resolution of queries. By maintaining strong relationships with customers and monitoring credit control, the Debtors Clerk safeguards cash flow, supports decision-making, and ensures compliance with financial policies and legal requirements.

Key Responsibilities:

Accounts Receivable Management

• Generate and capture accurate customer invoices timeously.
• Process credit notes where necessary and ensure authorization.
• Allocate customer payments against the correct invoices/accounts.

Debtors Control and Collections

• Prepare and distribute monthly statements to customers.
• Monitor overdue accounts and follow up proactively to ensure timely payment.
• Escalate high-risk accounts and recommend action for delinquent debtors.
• Implement and maintain effective credit control procedures.

Reconciliations and Reporting

• Reconcile debtor accounts monthly and resolve discrepancies.
• Maintain accurate debtor ageing reports and highlight risks to management.
• Assist with cash flow forecasting by providing collection updates.

Customer and Internal Liaison

• Handle customer queries relating to invoices, payments, and statements.
• Collaborate with sales and operations teams to resolve disputes.
• Provide support during audits by supplying debtor-related documentation.

Requirements

Qualifications and Experience

• Matric (essential);
  Diploma or Certificate in Business/Customer Service (advantageous).
• Grade 12 / Matric (Accounting or Mathematics advantageous).
• Diploma or certificate in Accounting/Finance preferred.
• 2–3 years’ experience in debtors/accounts receivable.
• Knowledge of credit control and debt collection processes.
• Familiarity with reconciliations, VAT, and audit requirements.
• System used:
  Zoho Books.

Skills and Competencies

• Strong communication and negotiation skills.
• Excellent attention to detail and high level of accuracy.
• Ability to work under pressure and meet collection targets.
• Problem-solving mindset for resolving account discrepancies.
• Proficiency in accounting systems (e.g., Sage, Pastel, SAP, or similar) and MS Excel.
• Organized, self-motivated, and deadline-driven.