Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our Team. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Salary: $18.00 to $30.25 per hour

Note: This role offers the potential to earn commissions in addition to base pay.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week paid vacation after six months of service; additional weeks after one year and on each anniversary date; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements).
• Employee discounts from day one of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay is based on location, qualifications, and experience.

(This is a representative list of the general duties the Store Management Trainee position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and addressing customer issues quickly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensure procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store (inventory, loan management, merchandising, store presentation, systems, and reporting).
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with store mission and profit objectives.
• Stay up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must…