Temporary - Social Services Designee
Job in
Cape Coral, Lee County, Florida, 33990, USA
Listing for:
O'Connor Woods
Full Time, Seasonal/Temporary
position
Listed on 2026-02-02
Job specializations:
-
Healthcare
Mental Health, Healthcare Administration, Community Health
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly
USD
10000.00
60000.00
YEAR
Job Description & How to Apply Below
Overview
We’re hiring a temporary team member with a successful performance and mutual fit.
Position Summary
The Temporary Social Service Designee job entails administrative and interactive support of the Social Services Department needs in accordance with regulatory requirements and company policy and to assist each resident and family with all aspects of psychosocial needs. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values.
The employee shall support the Organization’s strategic plan and the goals. The Social Services Designee reports direct to the Manager of Admissions and Education. This position also has a dotted line of reporting all resident items including but not limited to processing, admissions, discharges summaries, concerns, complaints, etc. to the Administrator in writing.
ESSENTIAL FUNCTIONS
Assists with assessing residents on admission.Assists with processing, verifying coverage or completing applications for all insurance coverages as needed.Supports the admissions department and nursing team with care plans, uphold resident rights, and assists with transition and placement to facility identifying and providing for each resident's social, emotional, and psychological needs.Discharge planning – including scheduling resources.Based on qualifications, this position may support and be back-up for admissions for reviews of patients requesting care from OCW SNF.Assists and supports providing residents and their families resources in areas of emotional, grief, behavior, and interpersonal social issues, theft/loss and grievance program, ancillary services coordination for dental, vision, and mental health.Assists with discharges including processing documentation and confirming adequate resources have been established.Thoroughly documents complaints and processes filing requirements as needed as per regulation and reporting protocols. Must immediately notify administrator, COO and President of OCW of any formal complaints.Must be able to work with a variety of staff members, residents, families, and professional groups to ensure comprehensive quality of life needs are met for each resident.Participate in all necessary/required company or departmental meetings.Provide direct support to the Social Services department leader to assure coverage as needed.Must maintain the highest level of confidentiality at all times.The ability to maintain business/professional boundaries with all staff, management and outside vendors.Maintains compliance with company policy.Responds to all verbal and written communication within 24 hours of receipt.Attends and participates in Department meetings.Assists with special projects as needed.Ensures the safety, health and welfare of staff and residents at all times.Provides encouragement, guidance and resources to staff and residents when needed.Acts as a positive role model and mentor for staff.Adheres to company policies and Corporate Compliance and Ethics Program Code of Conduct.Other duties as assigned from direct supervisor and/or department Director.MINIMUM QUALIFICATIONS
Must be 18 or older.College degree in Social Service work or closely related field highly preferred – minimum HS diploma or equivalent (copy will be required).1-year prior experience in Social Services (preferably in a Skilled Nursing Facility) is REQUIRED.1-year prior experience in discharge planning and community resources strongly preferred.Experience with insurance is highly preferred.Thorough documentation skills including grammatical, spelling and organization.If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.The ability to read, write and communicate to residents, staff, families, vendors, and all business relationships in English language.Ability to pass a criminal background clearance check, drug screen, physical and TB test.Able to work in excess of 40 hours per week (upon Dept. Director approval) with the possibility of a varied schedule.Must have excellent organization and time management skills.Must be able to communicate with all levels of staff in an effective, neutral and professional manner.Ability to function as a member of the team in a multi-task environment.Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and changing business conditions.Proficient in the use of computers and associated software.#J-18808-Ljbffr
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