Hollister - Key Lead, Outlet Shoppes at El Paso

Company Description

Abercrombie & Fitch Co. is a global, digitally‑led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands—including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks—each committed to offering products of enduring quality and exceptional comfort. With over 750 stores worldwide and strong e‑commerce channels, we lead with purpose and always put our people first.

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, you guide and coach Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales.

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements
  • Schedule will vary weekly but should expect to work at least 12‑16 hours per week.
  • Required availability on Saturdays, Sundays and certain holidays.
  • During peak time frames, hours may increase to support the needs of the business.

• Education – High School Diploma / GED equivalent (preferred)
• Retail Experience – At least 1 year of retail experience (preferred)
• Supervisor/Managerial Experience – No supervisory/management experience required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omni‑Channel Services

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F offers simple, competitive, and comprehensive benefits aligned with our culture and values.

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate You for Being You

Abercrombie & Fitch Co. is an Equal Opportunity employer.