Shift leader, Retail

Shift Leader / Key Holder

The shift leader will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds customer expectations. Responsible for all aspects of managing a single store, developing and managing a team focused on the customer. Assist with the oversight of day-to-day store operations to achieve sales and profitability goals, customer acquisition, and customer retention.

Accountable for inventory quality control; this is a hands‑on, lead‑by‑example position.

• Team Development – identifying, recruiting, and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals.
• Coaching, training, and motivating team members to achieve higher performance and better customer interaction.
• Demonstrate high values and service by leading by example.
• Schedule regular meetings with team members to stay abreast of additional training, changing conditions, and current fashion trends.
• Sales and results driven.
• Develop and execute strategies to drive customer traffic, purchases, and sales.
• Adhere to company guidelines.
• Maintain a fresh and visually enticing store that is clean, well organized, and exceeds the competition.

• Strong awareness of current fashion trends relevant to core customers.
• Strong coaching/leadership, customer service, and selling skills with a take‑charge mentality.
• Ability to work a flexible schedule, including weekends, holidays, and a minimum of 30+ hours per week.
• Strong verbal and written communication skills.
• Demonstrated management skills and the go‑to source for creative solutions for challenges.
• Exhibits high energy without needing external motivation.
• Cheerful and outgoing personality.
• Minimum age 18 years.

$14.00 – $16.00 per hour

Uptown Cheapskate is an exciting retail concept that sells quality clothing brands at affordable prices by buying and reselling gently used items at a fraction of their original cost. Our stores operate like boutique-style thrift shops, providing a comfortable experience for customers of all income levels and styles. We are committed to sustainable fashion and reducing the industry's environmental impact.

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee’s management. Direct inquiries about employment should be made to the franchise location, not to Base Camp Franchising Corporate.