Retail Team Lead​/Shift Manager

Join to apply for the Retail Team Lead/Shift Manager role at Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full‑time Store Team Lead/Shift Manager at our Route 62 Canton, Ohio location.

Do you have a little leadership experience and want the opportunity to further your career in an entry‑level retail store management position? Would you like to join us in our mission to empower people on their journey to independence?

You will assist with daily store operations, drive team goals, and jump in wherever needed to ensure the job gets done! Whether running the register, sorting or pricing merchandise, or reporting on metrics, you will need a positive attitude and leadership skills.

As part of the Goodwill team, you can make a difference! Working at Goodwill means being part of a team that supports outreach programs for individuals in need within your local community. These programs include pre‑employment, job placement, family strengthening, and community outreach services. Plus, you will help us keep tons of trash out of landfills yearly!

Goodwill continues to provide an environmentally friendly way to divert clothing, textiles, and housewares from area landfills. In 2023, more than 25 million pounds of material were diverted from area landfills because of area donors and our local Goodwill system.

We are a nonprofit, social service agency dedicated to improving the lives of all people by providing skill‑building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites.

• Bonus incentive plan
• Generous paid time off
• Paid holidays
• Medical, dental, & vision benefits at a fraction of the premium cost
• Retirement planning with company match

• Minimum of 6 months of experience in a leadership role
• High school diploma/GED
• Exceptional customer service skills

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.