Veterinary Receptionist - Mellett Animal Hospital

Overview

Mellett Animal Hospital is deeply committed to providing exceptional small animal medical care, with a focus on compassion and clinical excellence. Our hospital supports professional growth through robust continuing education allowances and structured programs to help teammates achieve long-term goals, whether that means becoming a credentialed technician, moving into a leadership role, or expanding clinical skills. We emphasize collaboration and direct access to a network of internal specialty consultants for complex cases, supporting teammates in daily medical decisions.

Canton, Ohio offers a community-focused lifestyle with work-life balance in Stark County.

Our medical focus is exclusively on small animal practice, with emphasis on preventative care, internal medicine, and surgical needs.

This is an equal opportunity employer committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply.

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly and efficiently.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure every pet receives the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet with care.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Medical, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals.
• Valuable Perks: Discounted veterinary care for your own pets, access to an online discount platform, and 24/7 Teladoc access.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization supports 850+ hospital teams on a hyper-local basis so they can focus on the medicine, their patients, and their team culture. Learn more at

Driving our award-winning culture are the WAG values –
Work Together, Amaze, and Grow
. Mission Pet Health is veterinarian-led, people-focused, and aims to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.