PDC Logistics Operations Manager

Inside the Role

The Canton Parts Distribution Center (PDC) is a cornerstone of our North American aftermarket supply chain, delivering critical parts to dealers and distributors across the continent. As the dedicated Kitting, Packaging, and Unitizing (KPU) facility in our 11-site network, Canton operates at high volume, 7 days a week, with a diverse team of 15 salaried leaders, 8 office staff, and between 225-275 hourly/temporary shop floor employees.

We are seeking a dynamic, results-driven Operations Manager to lead this flagship site, drive operational excellence, and champion a culture of safety, quality, and continuous improvement.

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Position offers a starting salary range of $144,000- $184,000 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include 401k company contribution with company match up to 8% as well as non-elective company contribution of 3-7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

• End-to-End Site Leadership: Oversee all aspects of Canton PDC operations—including inbound receiving, warehousing, picking, kitting & packaging, unitizing, customer fulfillment, shipping, returns, inventory reliability, and administrative functions. Ensure every part arrives on time, safely, and efficiently.

• KPU Center of Excellence: Lead the network's only Kitting, Packaging, and Unitizing operation, setting the standard for value-added services that enhance customer experience and downstream dealer performance.

• Operational Discipline: Manage a 7-day, multi-shift operation, ensuring seamless execution, effective shift handoffs, and consistent throughput during weekends, holidays, and demand fluctuations.

• Lean & Continuous Improvement: Champion SQDCM (Safety, Quality, Delivery, Cost, Morale) results through a Lean Management System—implementing leader standard work, tiered huddles, visual performance management, and structured problem-solving to close gaps and sustain gains.

• Customerptime & Service: Drive improvements in delivery execution, error reduction, dock-to-stock speed, and order quality through standard work and escalation processes with internal partners.

• Financial Stewardship: Own site financials, including labor planning, overtime control, productivity, and internal controls to safeguard inventory and assets. Manage procurement for supplies and services, ensuring spend aligns with budget and targets.

• Team Development: Build, coach, and empower a multi-functional leadership team (operations, inventory, kitting & packaging, admin, facilities/safety, customer fulfillment/logistics). Set clear expectations, foster accountability, and develop future leaders.

• Workforce Strategy: Oversee temp labor strategy to stabilize staffing, enhance training, reduce turnover, and maintain high safety and quality standards across all shifts.

• Facility & Asset Management: Ensure facility and equipment readiness through preventative maintenance, layout optimization, and capital project coordination to support throughput and safety.

• Cross-Functional Partnership: Collaborate with Finance, HR, IT, Sales/Aftermarket, and Network Operations to enhance systems, reporting, planning, and network-wide performance.

• Stakeholder Engagement: Serve as the escalation point for key customer and stakeholder issues, ensuring rapid alignment, clear communication, and durable solutions that protect service and reputation.

• Compliance & Safety: Ensure full compliance with corporate policies, OSHA, environmental regulations, and DTNA operating standards. Foster a culture where safety and accountability are non-negotiable.

• Bachelor's degree…