Community Coordinator

At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest. At Aviva Hills we offer Assisted Living and Memory Care apartments and services.

Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day.

The Community Coordinator will assist the Executive Director with sales and marketing efforts and other resident retention efforts. This is a salaried position that will work a variety of hours including some weekend hours as needed.

• Monitor and complete move-in checklists for future move ins
• Review weekly with Executive Director and Maintenance Director on rent ready needs
• Round the community daily to identify first impression needs, including model apartments and/or respite apartments.
• Ensure models and vacant apartments are ready to show.
• Enter sales and marketing activity into CRM system
• Take inquiry and referral calls
• Partner with Executive Director on scheduling tours
• Participate in strategic marketing planning
• Prepare reports as required
• Assist and help coordinate community events or presentations, establishing and maintaining ongoing market knowledge
• Monitor and evaluate customer satisfaction. Partner with team to develop strategic plans to continually improve satisfaction
• Responsible for online reviews. Encourage and assist residents, families and staff with completing reviews.
• Participate in business development efforts as needed, to develop long lasting referral partnerships
• Communicate move in activity with all staff.
• Partner with clinical team to ensure timely assessments.
• Audit and ensure all move in documentation is complete prior to scheduled move in.
• Assist other departments as directed by the ED to ensure the resident experience is exceptional.

• Polished, professional,and pleasant demeanor and appearance with the ability to work with the elderly in a courteous and friendly manner.
• Excellent, written and oral English communication skills, including the ability to speak with individuals or small groups comfortably.
• Ability to work extended hours and some weekends when necessary.
• High school diploma or equivalent (GED)
• Intermediate computer skills (including MS Word, Excel, PowerPoint, Publisher) with the ability to operate and understand personal computer/internet functions and company utilized software packages. Social media professional posting skills helpful.
• Excellent organization and problem-solving skills with ability to multi-task.
• Team oriented with ability to work independently.
• Strong customer service orientation
• Leadership skills and coaching ability
• Ability to read, analyze and interpret all forms of information.
• Demonstrate tact and diplomacy

• Medical/Prescription Insurance
• Dental Insurance
• Vision Insurance
• Paid time off accrued up to 15 days per year.
• Paid Holidays
• Employee Referral Program
• Company Paid Life Insurance
• Pet Insurance available
• Company matching 401k
• Available pay advance (daily pay)

Aviva Senior Living has achieved designation as a Great Place to Work and is an Equal Opportunity Employer and a Drug-Free Workplace.

The final pay offered to a successful candidate will be dependent on several factors that may include but not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.