Head of Revenue Cycle

Head of Revenue Cycle

Comm Quest Services, Inc. is seeking a Full-time Head of Revenue Cycle for the Finance department. In this role you will lead and manage the revenue cycle functions to ensure optimal financial performance and efficiency for the organization, which prioritizes mental and behavioral health and drug and alcohol addiction services. Oversee billing, collections, and reimbursement processes, ensuring compliance with all regulatory requirements and alignment with the organization's mission.

• Share Comm Quest’s mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

Comm Quest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services – from basic needs to employment assistance.

Are you interested in Comm Quest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to HR.

• Relationships within the organization and in the mental health community
• Visibility into how our community supports those in need
• Opportunities to share your expertise
• Peace of mind knowing you are benefiting the clients we serve and the community at large

• Develop and implement strategies to optimize the revenue cycle processes, including billing, collections, coding, and reimbursement.
• Lead and supervise revenue cycle staff, providing guidance, support, and professional development opportunities.
• Collaborate with clinical, administrative, and financial teams to streamline processes and enhance revenue cycle efficiency.
• Manage and resolve issues related to denied or delayed claims, working with payers and staff to ensure timely resolution.
• All other duties as assigned

Monday - Friday

• Bachelor's degree in Finance, Accounting, Healthcare Administration, or a related field (required).
• Master's degree in Business Administration (MBA) or Healthcare Administration (MHA) (preferred).
• Minimum of 7 years’ experience in revenue cycle management within a healthcare setting, including at least 3 years in a supervisory or leadership role (required).
• Certification in healthcare revenue cycle management (e.g., Certified Revenue Cycle Executive, CRCE) (preferred).
• Previous experience with Next Gen and/or other electronic health record systems is a plus!

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursement and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.