Overnight Stocking Coach, Non-Complex, Management
Listed on 2026-01-01
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
Overnight Stocking Coach, Non-Complex, Management (USA)
Base pay range: $65,000.00/yr - $80,000.00/yr
Position Summary and Responsibilities: Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tourto Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising and company direction. Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in the designated business area, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting clear expectations, providing associate recognition and promoting a belonging mindset in the workplace, recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability, promoting continuous learning.
Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices. Respect the Individual:
Builds high-performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Attracts and retains the best talent, empowers and develops talent, recognizes others' contributions and accomplishments. Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values, supports the goal of becoming a regenerative company, and makes a positive impact for associates, customers, members and the world. Serves customers and members by delivering results while putting the customer first, making decisions based on data insights and analysis and balancing short and long‑term priorities.
Strives for excellence: displays curiosity and a desire to learn, takes calculated risks, demonstrates courage, resilience and encourages learning from mistakes, drives continuous improvements and supports others through change.
Benefits: Walmart offers competitive pay as well as performance-based bonus awards and other benefits. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury…
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