Hotel Assistant General Manager

Overview

Homewood Suites by Hilton - Boston/Canton – 50 Royall Street, Canton, MA 02021

We are currently looking for an Assistant General Manager to join our team. Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston; you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing.

Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. Buffalo Lodging Associates is the award-winning hotel management company that owns and manages the Homewood Suites Canton.

Buffalo Lodging Associates, a hotel management company based in Canton, MA, has emphasized true hospitality since 1996. We have built an extensive portfolio of 50 hotels and partner with respected brands including Marriott International, Hilton Worldwide, Inter Continental Hotels Group, Choice Hotel International and Radisson Hotels. The core of our company lies with our dedicated associates.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• $58,000- $65,000 per year
• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Role:

The primary role of the Assistant General Manager is to assist the General Manager in providing leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values – Excellence, Passion, Integrity, Inclusive.

Responsibilities & Duties:

• Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources.
• Manage the front office operations and supervise the front desk and food and beverage staff.
• Resolve guest concerns while maintaining high franchise Guest Service scores.
• Foster a positive, cooperative work environment between staff and management.
• Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns.
• Administrative tasks such as reporting, inventories, accounting processes and much more.

What You Bring Us:

• Two years related management experience, and hotel brand knowledge.
• Extensive experience with rooms, housekeeping and food and beverage.
• Working knowledge of hotel operations – including security and safety programs, personnel (HR) relations, quality assurance programs, long range planning.
• Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
• Expertise in standard hotel management systems.
• Hands-on leadership
• Valid Driver’s License

Qualifications

• Experience in hotel management and operations
• Strong leadership and communication skills

Education

Not specified in this description beyond degree requirements listed in the Bring Us section.

Experience

Two years related management experience preferred.

Licenses & Certifications

Not specified beyond a valid driver’s license listed in Bring Us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.