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Call Center Customer Service

Job in Canton, Norfolk County, Massachusetts, 02021, USA
Listing for: vTech Solution, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Job Description

Successful Call Center Customer Service Representative candidates should have the following skills:

  • Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.
  • Ability to handle a high volume of calls with varying degrees of questions or concerns
  • Solution driven and excellent customer service both internally and externally
  • Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

  • Minimum High School Diploma/GED
  • At least 1 year of customer service experience
  • Excellent verbal and written communication skills
  • Able to work in a team environment

1st Shift

Hours:

9:30AM to 05:00PM

2nd Shift

Hours:

06:00PM to 11:00PM (Mon – Thu), and 12:00PM to 6:00PM (Sat)


* Opportunity for extra hours are Friday nights and Sunday day shifts!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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