Onsite Administrative Office Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

The On-Site Administrative Assistant serves as a key point of contact for homeowners, residents, vendors, and board members, providing exceptional customer service and comprehensive administrative support to the General Manager, and HOA Board. This role requires strong communication skills, sound judgment, attention to detail, and the ability to manage competing priorities in a fast-paced, on-site community environment. The ideal candidate is professional, organized, customer-focused, and comfortable working independently while supporting a wide range of administrative, operational, and resident-facing responsibilities.

Candidates must have formal training in office procedures and use of office equipment. Must be proficient with the Microsoft Office suite and adept at Internet research. Must have the ability to communicate accurately and effectively, both orally and in writing. Must have a pleasant manner both in-person and on the telephone. Must be able to “think on feet” when dealing with callers and office visitors.

Must be customer service oriented with a “can do” approach to work.

• Minimum of 3 years Administrative Assistant experience preferred. Experience in property management, legal, hospitality and customer service industry.
• Positive, innovative approach to problem solving. Ability to identify and resolve problems in a timely manner.
• Ability to exercise judgment and discretion. Must be professional at setting priorities and coping with competing demands.
• Neat, professional appearance.
• The ability to attend one evening Board Meeting at the end of the year.
• Duties include assistance with correspondence and coordinating all communications.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Strong organizational and planning skills.
• Able to work independently.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.