Billing Team Leader

Billing Team Leader – Overview

We are supporting our Canterbury based client in their search for an experienced Billing Team Leader to join them on a permanent basis. This newly created role is an exciting opportunity for someone who enjoys leading people, improving processes, and ensuring billing is accurate, timely, and customer‑focused. As Billing Team Leader, you will be responsible for the day‑to‑day management of the billing function, leading and supporting a team to deliver accurate invoicing and an excellent service.

You will play a key role in maintaining controls, meeting deadlines, and driving continuous improvement across billing processes. This is a fully office‑based position.

• Lead, motivate, and develop the billing team to achieve high performance
• Undertake one‑to‑ones and ensure a positive working environment is maintained
• Oversee the billing process, ensuring accuracy
• Manage workloads, priorities, and billing cycles
• Resolve complex billing queries and escalations
• Identify and implement process improvements and efficiencies
• Ensure compliance with internal controls, policies, and relevant regulations
• Work closely with finance, customer service, and other stakeholders
• Proven experience in a billing or finance environment
• Previous experience in a team leader or supervisory role
• Strong attention to detail and problem‑solving skills
• Confident communicator with the ability to manage stakeholders
• Comfortable working to deadlines in a fast‑paced environment
• Good working knowledge of billing systems and Excel

My client is an industry leading business enjoying a period of exciting growth. They have a proud reputation for delivering quality products to their customer base, provide career progression opportunities, modern open plan offices, increased annual leave package, whilst being easily accessible by public transport. If this opportunity sounds of interest please get in touch as they are looking to secure the right candidate quickly.