Senior Service Advisor

Senior Service Advisor needed in the Canterbury area of Kent.

Canterbury Senior Service Advisor salary negotiable depending on experience.

We are working with a Main Car Dealership who are actively looking for a Senior Service Advisor to join there friendly team. Canterbury area of Kent.

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

• Previous experience working as a Service Advisor within a motor garage
• Full driving licence

As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.