Court Usher

Job Description

We've got a great opportunity for a long‑term temp role within the Canterbury Courts, to join a fast‑paced office as part of the admin team.

Overview:

• Full time 37 hrs per week
• Monday – Friday
• Long‑term temporary ongoing role
• Pay – £12.21 per hour
• Location – Canterbury
• Start date – ASAP

Key responsibilities

• Administration
  • Preparing papers and files for court, tribunals, hearings and meetings.
  • Producing court/tribunal documents.
  • General WHY or logging? (photocopying and filing).
  • Creating and updating records on the in‑house computer system and data input.
  • Post opening and dispatch.
  • Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
  • Preparing meeting agendas, joining instructions, handouts, etc.
• Drafting
  • Standard letters and correspondence, minutes, notes, reports, submissions, etc., according to guidelines and instructions.
• Operations
  • Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
  • Assisting court users, supporting listing and rota management, checking files.
  • Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees (including the use of chip and pin).
  • Handling counter (face‑to‑face), written and telephone enquiries.
  • To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
  • To work as a team to problem‑solve, assess the impact of new SOPS, and contribute to small projects.
  • To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Coordinator, H+S roles.
• Processing casework
  • Including standard documentation and information, court orders, claims, fines and fees, legal aid.
  • Resulting courts accurately, interpreting accurately the information required on a court file.
  • To work to workload targets in terms of throughput and accuracy.
• Checking and verifying
  • Documents, records, accounts, claims and returns for approval, results, statistics and plans against criteria, regulations or procedures.
  • Ensuring compliance and administrative documentation meet quality standards.
  • Role holders may be required to cross‑check and validate work completed by others.

If you are interested in this position, please apply below.

Brook Street are proud to support the Armed Forces Covenant and, as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all of the essential criteria for the vacancy.

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex‑military candidates/military spouses/partners who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.