Sales Support Coordinator - Mod

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Wernick are specialists in the design and construction of temporary permanent modular building projects. We offer sophisticated and sustainable offsite building solutions that inspire creative architectural individuality with accelerated project delivery. With a proud history dating back to 1934, the Wernick Group has grown over 90 years to become Britain’s largest independent manufacturer and hirer of portable and modular accommodation.

Wolverhampton Road

We are seeking a proactive, detail‑oriented, and ambitious Sales Support Coordinator to be the backbone of our dynamic sales team. This role is ideal for someone looking to grow their career within the fast‑paced environment of the modular construction industry. You will play a crucial role in ensuring the smooth operation of the sales process, from initial inquiry through to bid submission and order, while providing exceptional support to both clients and the Head of Sales, executing plans to improve the way we deal with our customers and supporting us in improving the way in which we work.

• Sales Team Support:
  Provide comprehensive administrative and logistical support to the external sales team, allowing them to maximise their time in the field and deliver industry‑leading experience to their customers.
• CRM Management:
  Accurately log, track, and manage all sales opportunities, supporting the sales team in ensuring client interactions and pipeline data using our CRM system is accurate and providing effective reporting.
• Client Engagement & Inquiries:
  Serve as a primary point of contact for incoming client inquiries, gathering detailed information, answering initial questions, and directing leads to the appropriate sales manager or business unit.
• Marketing
  
  Collaboration:
  
  Work closely with the Head of Sales to support the implementation of various marketing strategies and campaigns, ensuring alignment between sales and marketing efforts.
• Exhibition Support & Follow‑ups:
  Assist with pre‑ and post‑exhibition activities, including managing logistics and proactively conducting follow‑up calls to warm leads generated at events.
• Outbound Calling:
  Conduct targeted outbound calls to prospective clients to introduce our services, qualify leads, and schedule appointments for the sales team.
• Presentation Preparation:
  Assist in the creation and formatting of professional sales proposals and presentations – in conjunction with the group marketing team to create material, content using PowerPoint and other relevant software.
• General Sales Administration:
  Handle various administrative tasks such as preparing sales reports, managing sales documentation, coordinating meetings, and maintaining client records.
• Bid & Tender Management:
  Take ownership of coordinating bid writing and tender management processes, compiling necessary documentation and ensuring timely submission of high‑quality proposals, working with wider support teams to collate bid information.

• Experience:
  
  Proven experience in a sales support, sales administration, or similar coordination role, preferably within construction, manufacturing or a related B2B environment. Candidates who demonstrate ambition, flexibility, relish a challenge and resilience as the business grows will be considered.
• CRM Proficiency:
  Strong experience using CRM software (e.g., Salesforce, MS Dynamics) to manage data and track sales activity.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with a professional and friendly telephone manner.
• Organisation & Detail:
  Exceptional organisational skills, attention to detail and the ability to manage multiple priorities in a deadline‑driven environment.
• Initiative: A proactive approach to work and a willingness to take ownership of tasks and learn new skills, particularly bid writing.
• Software
  
  Skills:
  
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
• Team Player: A collaborative mindset and the ability to build strong working relationships with colleagues across all…