Deputy Manager

Hours : 09 : 00 - 17 : 30

• To ensure that Caremark’s Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
• To ensure compliance with Caremark’s system, policies and procedures
• To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
• Ultimate responsibility for all members of staff.
• To deliver training to staff as appropriate and to identify any further development or training needs.
• Ensure training needs of all staff are met effectively
• To ensure supervision and monitoring of all staff is carried out
• To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
• To oversee recruitment and appointment of all staff.
• Ensure successful operation of quality control systems.
• Ensure successful operation of risk management processes.
• Ensure that all computerised and manual records are up to date.
• Preparing and processing the payroll.
• Preparation and despatch of invoices.
• Implementation of complaints procedure.
• Liaison with clients, relatives, representatives and social workers.
• Preparation of management reports.
• To work within agreed budgets to ensure profitability of business.
• To actively participate in the growth and development of the business, locally, through various marketing exercises.
• Supporting with the emergency oncall phone on a rota basis.