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Customer Support Manager — Lead Billing & Service

Job in Cannock, Staffordshire, WS11, England, UK
Listing for: Aggreko
Full Time position
Listed on 2026-02-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below

Overview

A global energy solutions leader is seeking a Customer Support Manager in Cannock to lead teams in customer service and billing. The successful candidate will focus on operational excellence and enhancing the customer experience while managing significant revenue responsibilities. This role requires strong leadership and proven skills in managing customer-facing operations, as well as proficiency in CRM systems. The position also offers a generous benefits package, emphasizing personal development and community involvement.

Responsibilities
  • Lead teams in customer service and billing.
  • Focus on operational excellence and enhancing the customer experience.
  • Manage significant revenue responsibilities.
  • Demonstrate strong leadership and proven skills in managing customer-facing operations.
  • Maintain proficiency in CRM systems.
Benefits

Generous benefits package, emphasizing personal development and community involvement.

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