Customer Service; Cargo Agent; PT
Job in
Victoria, British Columbia, Canada
Listing for:
Jazz Aviation
Part Time
position
Listed on 2026-01-18
Job specializations:
-
Transportation
Transportation Logistics, Airport Staff & Aviation Operations
Job Description & How to Apply Below
Position: Customer Service (Cargo) Agent (PT)
Location: VictoriaPurpose of Position:
To process airfreight shipments, adhere to safety and regulatory policies, operate cargo related equipment, process delayed, lost and damaged luggage and provide exceptional service to our customers. Reporting to the Manager, Customer Service, the incumbent will be responsible for the following:
Key Responsibilities:
Operating ground vehicles as required.Process the shipment of all freight and COMAT.Takes Cargo to and from the aircraft.Initiate claims resulting from missing and damaged cargo.Handling base supplies.Process delayed, lost and damaged luggage.Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.Other related duties as assigned.Depending on the base, other duties may include:
Handling missing baggage and damaged baggage claims.Qualifications:
Candidates will be high school graduates who are bondable and possess a valid driver's license.Demonstrated ability to operate ground vehicle equipment.Candidates should possess strong organizational skills and the ability to work with little or no supervision.Preference will be given to applicants with previous ramp experience.Must successfully complete the Lynx initial training course for Cargo Agent in accordance with Company standards.Customer Service experience is an asset.Computer experience required.Knowledge of Dangerous Goods regulations an asset.Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
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