Director of Quality Assurance
Job in
Blacks Harbour, New Brunswick, Canada
Listing for:
Cooke Inc.
Full Time
position
Listed on 2026-01-13
Job specializations:
-
Quality Assurance - QA/QC
Quality Control / Manager, Quality Technician/ Inspector, QA Specialist / Manager, Food Quality & Safety
Job Description & How to Apply Below
Location: Blacks HarbourCooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.
True North Salmon Partnership Ltd., a division of Cooke Aquaculture Inc., a dynamic and growing east coast family company, with Platinum Member status in the Canada’s Best Managed Companies Program, is seeking a results orientated individual to join our Company as Director of Quality Assurance.
The Role
This role leads the strategic implementation and oversight of corporate quality and traceability programs, with a strong focus on compliance, process control, continuous improvement, and cross-functional collaboration. The position ensures adherence to food safety standards (including HACCP), manages product specifications and certifications, supports new product development, and oversees quality assurance across multiple operations in Eastern Canada and Maine.
Essential Functions:
Quality Program Leadership
Lead the implementation and oversight of the corporate Quality Management and Traceability Programs, including HACCP and related food safety systems.Act as the primary quality control resource for issue identification, resolution, loss reporting, and continuous improvement initiatives.Oversee allergen management programs and ensure that labeling and packaging meet regulatory compliance for all destination markets.Design, implement, and maintain procedures for process control, process improvement, testing, and inspection.Conduct root cause analyses and implement corrective actions and continuous improvement strategies.Laboratory Oversight and Testing
Oversee in-house laboratory operations for product testing and sample analysis.Manage relationships and quality standards with third-party laboratories.Ensure timely and accurate testing to support product quality, compliance, and safety.Systems and Data Management
Manage the product specification system and lead the implementation of a new system (Trace Grain).Oversee and maintain the corporate Quality Assurance software, ensuring it supports compliance, reporting, and continuous improvement efforts.Establish, track, and report key performance indicators (KPIs) to measure the effectiveness of quality systems (e.g., process capability, control charts, measurement quality).Report quality issues, trends, and losses to senior management.Regulatory Compliance and Agency Interaction
Serve as the primary point of contact for regulatory bodies including CFIA (Canadian Food Inspection Agency), FDA (U.S. Food and Drug Administration), and other relevant agencies.Ensure all products and processes comply with applicable laws, regulations, and industry standards.Support third-party and customer certification programs, including audit preparation and follow-up.Import/export regulatory compliance (certificates, licenses, etc.)Cross-functional and Regional Collaboration
Coordinate cross-functional quality initiatives across diverse East Coast operations, including facilities in Eastern Canada and Maine.Provide quality assurance support to other Cooke operations as required.Support the corporate New Product Development (NPD) team to ensure quality is integrated from concept to commercialization.Leadership and Resource Management
Oversee performance evaluation systems for the Quality Assurance team, fostering a culture of accountability and development.Develop and manage the corporate Quality Assurance budget, ensuring it includes measurable targets and aligns with corporate goals.Develop and maintain internal process certification standards and support company-wide audit and certification activities.Technical and Industry-Specific Skills
In-depth knowledge of Quality Management Systems (QMS) including HACCP, GMP, and traceability systems.Strong understanding of food safety regulations and standards (CFIA, FDA, GFSI schemes like SQF or BRC, etc.).Experience with lab operations, including oversight of both in-house and third-party laboratory…
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