General Manager

Location: Victoria

Job Description
Posted Tuesday, February 24, 2026 at 4:00 AM

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Sandman Hotel Group is looking for dynamic, outgoing, ambitious and confident General Managers with a passion for customer service to join our team, we have upcoming vacancies across Canada due to the growth of our company, some in brand new locations. If this sounds like you, please see below.

Job Description
The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve expenses and establish the standards of service. The General Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the establishment. The manager will address and deal with customer complaints and ensure that customers have an enjoyable visit at the hotel.

Why This Role is Exciting

High-Visibility Property  – Lead one of our most recognized Signature hotels.

Career Growth  – Showcase your leadership in a complex, high-volume environment.

Impactful Leadership  – Influence results, mentor future leaders, and drive guest excellence through our culture of servant leadership.

Prime Location  – Manage a hotel that welcomes both international travelers and local guests, positioning it at the center of Vancouver’s hospitality scene.

Key Responsibilities

Oversee the day-to-day operations.

Lead with a hands-on management style, inspiring and developing your team.

Drive financial performance, establish service standards, and monitor results.

Develop and execute sales and marketing strategies to maximize revenue.

Build strong community, business, and vendor relationships.

Ensure compliance with health, safety, and licensing regulations.

Foster a guest-first culture, addressing feedback and ensuring every guest leaves with a positive impression.

Qualifications

Minimum of 2 years Hotel General Manager experience OR 3–4 years as a Sales or Rooms Division Manager.

Strong leadership and communication skills, with proven success in motivating and developing teams.

Experience in financial management, strategic planning, and operational excellence.

A passion for creating exceptional guest experiences.

Familiarity with Microsoft Office and Hotel PMS systems.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

Rewards & Recognition

Discounted Hotel Stays for Team Members and Family and Friends Rates too!

25% discount at our restaurants for up to 6 people

Discounted Passes/Lift tickets at  Grouse  Mountain and  Revelstoke  Mountain Resort

Ongoing Employee events, incentives & recognition
- Growth Opportunities
- Career Advancement starts from Within

Dedicated Training Program

Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling

Refer a friend or family and earn money!

Group Life Insurance, Extended Health, Dental, Vision Care!

Complimentary Stays

RRSP Matching

Milestone Rewards

Tuition Credit Program

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person.

We thank all applicants for their interest in Career opportunities with The…