Regional Manager; easyfinancial

Position: Regional Manager (easyfinancial)
Location: Timiskaming North (Iroquois Falls A)

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At  goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of  Canada’s Top Growing Companies , certified as a  Great Place to Work® , and recognized among the  Best Workplaces for Women  and for having one of the  Most Trusted Executive Teams , and included on  TIME Magazine’s 2025 list of Canada’s Best Companies .

These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.

We are seeking an individual who will step into a critical leadership role as a  Regional Manager . This role is critical to the organization supporting our Northern Ontario easyfinancial team. Direct oversight of 7-10 branches and 26-30 employees in the scope of this regional alignment.

The successful Regional Manager  must reside  within the territory which consists of:
North Bay, Sudbury, Sault Ste Marie, Thunder Bay, Timmins, Hunstville & Pembroke. Frequent travel is required.

What will you do as a Regional Manager:
Customer Satisfaction
Ensure outstanding customer service levels are provided to both external and internal customers
Handle and resolve all customer complaints promptly
Ensure adherence to customer retention procedures

Associate Development & Retention
Ensure new associates are efficiently trained
Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
Assist Managers with employee development and with resolving disciplinary issues
Communicate regularly with management team and ensure compliance with the Workplace Mutual Respect policy
Work with managers to minimize turnover and make informed hiring decisions
Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates

Deliver Financial Results
Manage district budget to drive profitability
Achieve SOI, net and gross margins, and other revenue percentages to plan
Control region labour dollars
Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
Ensure store managers monitor and make necessary adjustments to the P&L

Grow Revenue Base
Develop, guide, and monitor local marketing efforts
Ensure all company referral and incentive programs are in place and properly executed
Set and communicate regional goals for customer growth
Monitor and ensure the accurate execution of all company lease-building programs

Execute Operations Standards
Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
Set, communicate, and monitor customer retention goals and activities

Asset Protection and Loss Prevention
Audit locations on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
Maintain and monitor fixed assets to standard
Recommend potential capital expenditures
Monitor and ensure compliance to store opening and closing standards
Ensure compliance with established policies and governmental laws and regulation

What we are looking for:
Strong leadership skills, with the motivation and desire to lead by example
Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
Strong organizational and planning skills in order to meet and exceed set targets
Experie…