Senior Systems Integrator – ServiceNow; SNOW
Job in
Victoria, British Columbia, Canada
Listing for:
Integro Softwares Inc
Full Time
position
Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Cloud Computing
Job Description & How to Apply Below
Position: Senior Systems Integrator – ServiceNow (SNOW)
Location: VictoriaPOSITION DESCRIPTION
The successful candidate being a Senior Systems Integrator and a member of the clients’ team, the candidate will require you to touch on a broad range of skills to provide Dev Ops services for the many business applications. The candidate must have a customer-centric mindset: pouncing on incidents, creating proactive monitoring, automating fixes and sleuthing solutions to tricky problems. The candidate must also be responsible for managing the Production and non-Production environments for the program team for projects, program initiatives, and sustainment activities.
Plan, coordinate and execute deployment strategies of new applications and enhancements to existing applications.Develop and maintain release management workflow, including versioning, deployment plans, checklists, and deployment summaries.Execute deployments and implementations following change management process.Work closely with other program SI’s, program team members, project team members, and Operations staff to ensure that all requirements, as originally specified, are satisfied.Create and maintain non-production environments.Develop, coordinate and communicate transition process of systems from the Build team to Operations.Automate deployment steps.Research and provide solutions and/or tools to automate and monitor processes where applicable.Detail oriented with excellent analytical and problem-solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous.Creation and maintenance of automated, scalable, build scripts/tools.Maintain the build system and process documentation.Collaborate as part of the project team in assembling software releases.Responsible for source code configuration management.Assist with planning/maintenance of development, QA, and UAT environments.Administration of the defect tracking tool (JIRA) for all departments.Facilitate and participate in the creation of Environment Management Plans for diverse IT projects.Prepare and gather effort estimates for the environment aspects of IT projects.Participate in the development of enterprise practices and policies.Manage test data (data tracking and scheduling, acquiring new sale data from production, resurrecting sales, running web baseline updates, etc.)Manage resources on vSphere infrastructure (troubleshooting, capacity planning, etc.)Contribute to the planning, design, and development of environments for new and existing applications.Management and maintenance of the program team’s SharePoint site, including organization of data and upkeep.Actively support the Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.The position is based in Victoria (Client Location)
QUALIFICATIONS
Bachelor’s degree in Computer Science, IT, Business Administration, Commerce or in a related field is preferredA minimum of 5 years’ experience leading a customer service function in a fast-paced, multi-project and multi-customer IT environmentA minimum 5 years’ experience in software development, release engineering, configuration management.ITIL Certification is preferredStrong understanding of SDLC - software lifecycle and application release processesProven experience in the design, development, and implementation of software and hardware solutions, systems, or productsFamiliar with source code repositories and build management tools, i.e. Jenkins, Ansible, SVN, Bitbucket Server, Xcode, ANTExperience with SaaS or CRM applications, i.e. SalesforceExperience in scripting utilities, i.e. Python, Power Shell, Apex, Shell, BatchFamiliar with databases and query languages – SOQL, MSSQL, Postgres, OracleApplicable work experience with change, configuration, build and release management processesProven analytical abilities as well as diagnostic and problem-solving skillsExperience working with Service NowExperience with development and implementation of Service Now ITSM modulesIncident Management, Problem Management, Configuration Management, ChangeManagement, Knowledge…
Position Requirements
10+ Years
work experience
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