Manager, Issue Remediation Testing

Location: Downtown Toronto (Central Bay Street)

Final date to receive applications:

03/30/2026

Address:

100 King Street West

Job Family Group:

Business Management

Are you passionate about risk, preventing financial crimes , and testing? As the Manager , FCU Issue Remediation Testing, you'll lead efforts to confirm that critical issues across fraud, cyber, and technology have been properly remediated. You'll design test plans, assess evidence, engage stakeholders, and deliver clear reports that drive accountability and resilience. If you thrive in complex environments and have a sharp eye for discovering gaps , this role is for you.

Join a high-impact team that safeguards the organization by validating the closure of critical issues in fraud, cyber, and technology. Your work will directly influence the company's risk posture, resilience, and operational integrity. Collaborate with experts across domains, tackle complex challenges, and help build a more secure and trusted enterprise

This is a HYBRID role

Key

Job Responsibilities:

Lead and execute   issue remediation testing   to validate closure of gaps across Fraud, Cybersecurity, and Technology domains.
Develop and maintain risk-based test plans aligned with enterprise policies and regulatory expectations.
Collect, assess, and validate evidence of remediation to ensure issues are resolved effectively and sustainably.
Facilitate testing walkthroughs and review sessions with stakeholders to clarify findings and remediation status.
Create and deliver executive-level summary reports detailing testing activities, outcomes, and recommendations.
Ensure transparency and alignment across stakeholders throughout the testing lifecycle.
Review and validate testing performed by peers or other teams to ensure accuracy, completeness, and consistency.
Identify recurring patterns, systemic gaps, and opportunities for control enhancement.
Contribute to continuous improvement of testing methodologies and control frameworks.

Skills & Experience:

5+ years of experience in Audit, Control Testing, or Risk Assurance within Governance, Risk, and Compliance (GRC) frameworks.
5+ years expertise within Fraud or Cyber domains on reviewing and assessing control gaps, defining test scripts, and executing on them to validate the closure of gaps
5+ yrs Fraud Operations audit/control testing, Cybersecurity Assessments, or Cyber Security Testing in Identity & Access Management (IAM), Platform Security, Enterprise Access Management)
Proven ability to design, execute, and manage end-to-end test plans across multiple domains.
Strong experience in Issue Remediation, Root Cause Analysis, and Risk Mitigation, ideally within financial services or regulated financial services environments (e.g., BMO or similar).
Ability to analyze and synthesize complex issues across Fraud, Cybersecurity, and Technology.
Exceptional report writing, documentation, and presentation skills tailored to technical and non-technical audiences.
Excellent stakeholder engagement, influencing, and cross-functional collaboration capabilities.
Proficiency in Microsoft Excel, PowerPoint, and familiarity with GRC platforms (e.g., Archer, Service Now GRC, Metric Stream).
Bonus:

Experience with regulatory compliance testing, SOX, PCI-DSS, or NIST frameworks.
Desired Certifications :  CISA (Certified Information Systems Auditor)
CRISC (Certified in Risk and Information Systems Control)
CISSP (Certified Information Systems Security Professional)
Nice to have:

People Leadership experience

Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards.  Influences and negotiates to achieve business objectives.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Provides advice and guidance on control effectiveness, program compliance and issue descriptions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Analyzes data and information to provide insights and recommendations.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Manages the end-to-end test execution of designated programs/engagements.
Provides input into the planning and implementation of operational programs.
Executes and/or leads testing and fieldwork that is complex in nature and requires subject matter expertise.
Reviews control and issue closure testing activities performed by team members to ensure accuracy.
Executes…