Virtual Care Analyst

Location: Victoria

Job Description
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Responsibilities
Reporting to the Regional Manager, Virtual Care Services, the Virtual Care Analyst is responsible for the development, deployment, operation, and maintenance of new and existing Virtual Care services, programs, and technologies in collaboration with clinical leaders, service and program managers and directors, physicians, and staff.

As an integral regional member of a multi-disciplinary team, the Virtual Care Analyst works to increase the effectiveness, efficiency, accountability, and sustainability of Virtual Care services throughout Island Health programs.

Qualifications
A level of education, training and experience equivalent to a degree in Health Information Sciences, Commerce, Business Administration, or Computer Science and five (5) years' recent experience in project management, business and healthcare systems analysis and design, and the use of formal systems delivery methodologies.

Skills And Abilities

Ability to maintain knowledge of new technologies as they are introduced to the workplace.

Proficiency in MS Office Suite including Outlook, Word, Excel, PowerPoint, Visio.

Effective interpersonal, verbal, and written communication skills.

Demonstrated presentation, interviewing, and facilitating skills.

Effective consulting skills.

Demonstrated problem‑solving skills.

Working knowledge of systems analysis and design techniques.

Ability to work independently.

Ability to organize workload and priorities.

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Job Description

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