Senior Financial Analyst, R&D Finance

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.

We’re looking for a motivated, curious, and collaborative Senior Financial Analyst, R&D Finance. In this role, you’ll serve as the finance partner for our R&D teams, focusing on opex investments and spend management. You’ll help drive financial rigor and ensure we’re making smart opex investments across R&D functions including headcount, vendors, and discretionary spend.

This role will lead opex forecasting, variance analysis, and decision support – helping leaders on the R&D team make data‑driven investment decisions.

• Lead the monthly and quarterly forecasting process for R&D opex, including headcount, vendor spend, and discretionary expenses
• Conduct variance analysis and provide actionable insights on opex trends, highlighting risks and opportunities
• Partner with the R&D team to assess opex investments across the portfolio over both short‑ and long‑term time horizons
• Track and analyze headcount utilization, vendor spend patterns, and budget consumption across R&D functions
• Support ROI analysis by gathering data, building financial models, and providing analytical insights to Finance and Product teams
• Build flexible financial models to support ad hoc analysis and scenario planning for opex decisions
• Collaborate cross‑functionally to identify opportunities to increase cost efficiency
• Communicate financial information in clear, actionable ways to business partners, translating complex analyses for non‑financial audiences

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 4+ years of finance experience in progressive finance roles, with a focus on FP&A or operational finance
• Strong financial modeling skills, with experience completing headcount and vendor analyses
• Detail‑oriented with strong analytical and problem‑solving capabilities
• Ability to work independently and support strategic conversations with data‑driven insights
• Strong communication and interpersonal skills, with proven ability to build cross‑functional relationships and communicate effectively to non‑financial audiences
• Advanced Excel/Google Sheets skills
• Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
• Familiarity with financial planning tools (Anaplan) and ERP systems (Oracle)
• Experience with opex management in R&D or product development organizations
• Experience in a high‑growth Technology or Software/SaaS environment

This role will be remote and located in British Columbia, Alberta or Ontario.

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Based in British Columbia: $90,800.00 to $

The successful candidate’s starting salary will be determined…